SAFE GAMBLING & PLAYER RESPONSIBILITY
Responsible gaming is a concept that software providers and online casino operators, as well as associated service providers, are required to uphold. Safe and responsible gaming is everyone’s responsibility to ensure they adhere to the highest standard when if comes to a safe and fair experience.
Areas Protected By Responsible Gambling
Responsible and safe gambling also includes the protection of vulnerable players, protection against criminal as well as fraudulent behavior, the prevention of underage gambling and ensuring that sensitive and personal information is safeguarded and protected. It also includes that members receive accurate payments, enjoy a fair gaming experience and that responsible and ethical marketing strategies are upheld at all times. This is an expectation to ensure all can play in a reliable, safe online environment.
Player Vulnerability & Underage Gambling
An essential part of responsible gaming practices includes reducing the chances that vulnerable players could end up in a situation such as a problem gambling. Several measures are in place to prevent this from happening and include advice offering, providing players with the opportunity to set limits aw well as self-exclusion processes. Online casinos also offer direct links to organizations providing services to players who feel they require guidance. Casinos have an obligation to ensure that members are of legal gambling age before they are accepted and for this reason, a copy of identification is required during the registration process.
Criminal & Fraudulent Behavior
Casinos are obligated to implement all the necessary procedures and policies to eliminate suspicious transactions. Member information is to be protected at all costs, and numerous measures are available to casinos in preventing the use of information that relates to players contact numbers, addresses, e-mail addresses as well as age and expenditure patterns.
Prompt Payouts & Ethical Marketing
All payments from and to member’s accounts are to be conducted in a timely and accurate manner, and online casinos are required to bank player funds in a separately managed account to ensure sufficient funds are always available to honor winnings. Casino operators are required to comply with all advertising codes to ensure advertisements are not targeted at vulnerable or underage players while information is to be factually correct.
Member Satisfaction, Safe & Secure Casino Environments
All members at casinos have the right to comment or complain in the event of unfair treatment freely, which includes prolonged payouts and several organizations are in place to assist players with any disputes.
All online casinos are required to adhere to rules and regulations stipulated by gambling licenses, which include all payment operations, security systems and should have a business continuity system in place in the event of unforeseen disasters or circumstances.
Numerous regulators have enforced a code of conduct to ensure that standards are adhered to by operators offering gaming services and responsible remote gambling measures protect online players best interest at all times.