FAQ

CASINO FAQ

Our Casino FAQ is created to offer answers to all questions most frequently asked. Our reviews and gaming guides discuss all aspects of online gaming in much greater detail although sometimes all you need is a quick answer to ensure you are on the right track.

Are there age restrictions at online casinos?

Online casinos adhere strictly to age restrictions, and even though it could vary in different jurisdictions, the legal gambling age is 18, and for this reason, players are required to submit a document to proof they are at least 18 years old.

Does playing at online casinos offer benefits to players?

Online casinos offer a wide variety of significant benefits to online players and have become the most popular form of Internet entertainment. Benefits to you as the player include gaming variety, generous bonuses and games can be enjoyed via desktop, tablet, and smartphones.

How safe is it to play online with real money?

Online casinos have several security systems in place to safeguard players information and sensitive information such as banking details. All reputable online casinos utilize SSL encryption technology which is of the same standard as used by major financial institutions.

How do I confirm that an online casino is licensed and what its payout percentages are?

Online casinos display licensing information at the bottom of the home page, and the most general licensing authorities include MGA Malta Gaming Authority, Gambling Commission of Great Britain, eGaming Curacao and the Alderney Gambling Commission. The link to online casino payout reports is also provided at the bottom of their web pages.

What methods are available at online casinos to deposit money?

A wide variety of payment options is available at online casinos, which includes several credit cards, debit cards, e-wallets, direct transfers and pre-paid cards. Only the most trustworthy methods are available, and transactions are available in several currencies.

How safe is credit and debit card deposits at online casinos?

Debit and credit card details are safeguarded via SSL encryption when it is forwarded to online casinos and information are stored on servers protected via firewall systems. Online players who are not comfortable with providing their debit or credit card details can select from several other options reviewed in our casino banking section.

What currencies are accepted at online casinos?

Most online casinos cater for international players and therefore accepts a wide selection of currencies including CAD, AUD, NZD, EUR, USD, ZAR and several others. To ensure which currencies an online casino accepts visit the cashier section.

What is the minimum deposit accepted at online casinos?

The minimum accepted deposit could differ from one casino to the next although generally, the minimum deposit is as low as $10 but more often is $20. Always remember to check what the minimum deposit required is if you are interested in accepting a deposit bonus.

Will online casinos accept more than one payment method?

Online casinos allow players to use two or more deposit and withdrawal options. Players are requested to use the same method for withdrawals as was used for deposits to prevent fraud.

Are online casino games fair?

All our recommended casinos adhere to regulations part of licensing standards and software are regularly subject to testing by third-party auditors such as TST to obtain certification that games are RNG and fair.

Does the Return To Player percentage affect me as a player?

The return to player percentage is set by auditing companies to show players the expected return rate for online casinos. For example, a 95% RTP would mean that for every dollar wagered; the player can look forward to winning .95 back estimated over an extended period.

How does wagering requirements work?

Online bonuses are subject to wagering requirements, and in accepting a bonus, players agree to adhere to the minimum playthrough requirements. This means that the bonus or bonus and deposit need to be wagered a number of times as indicated in the terms and conditions.

How does loyalty bonuses work?

An online casino uses loyalty reward programs to show their appreciation for regular play. Loyalty programs reward several player actions such as deposits and wagering with points. The points can be accumulated and traded for casinos bonuses, cash or free spins. The loyalty program regularly offers several levels, and each level reached unlock an increase in benefits such as exclusive bonus offers, invitations to VIP exclusive events and the assistance of a personal account manager.

What do I do if I need assistance?

Premier online casinos offer members a variety of communication options and support is available 24 hours a day, seven days a week via live chat, email, and telephone.

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